Mastery Claims Management Services Pty. Ltd.

This licence authorises the licensee to carry on a financial services business to:

provide a claims handling and settling service limited to:

the person assists another person to make a claim under an insurance product; and

the person makes a recommendation, or states an opinion, in the following circumstances:

the recommendation, or statement of opinion, is made in response to an inquiry by or on behalf of another person about an existing or a potential claim by the other person under an insurance product; and

the recommendation, or statement of opinion, could reasonably be expected to influence a decision whether to continue with the existing claim or to make the potential claim;

to retail clients.